Thank you for shopping with us at XINXIANG LINGANG MECHANICAL EQUIPMENT CO.,LTD. We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.

1. Eligibility for Returns

1.1 General Returns
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. The product must be in its original packaging and in a condition suitable for resale.

1.2 Non-Returnable Items
Certain items are non-returnable, including but not limited to:

 

    • Customized or personalized products

    • Perishable goods

    • Items marked as final sale or clearance

2.One-Year Warranty

We are committed to providing high-quality products and stand behind our workmanship. As a testament to our confidence in the durability and performance of our products, we offer a comprehensive one-year warranty.

During the warranty period of one year from the date of purchase, XINXIANG LINGANG MECHANICAL EQUIPMENT CO.,LTD will, at our discretion, repair or replace any product that proves to be defective in material or workmanship under normal use and maintenance. This warranty does not cover damages resulting from misuse, abuse, accidents, or unauthorized modifications or repairs.

To make a warranty claim, please contact our customer service team at [E-mail: lingonsiftingmachine@gmail.com] or [WhatApp: +86 136 5390 4141 ] with your proof of purchase and a description of the issue. We will provide instructions on how to return the product for evaluation.

This one-year warranty is in addition to any rights you may have under applicable consumer protection laws.

3. Exchanges

3.1 Exchange Requests
If you would like to exchange a product, please follow the same return process as outlined above. After receiving the returned item, we will process the exchange and send the replacement item.

3.2 Exchange Shipping Costs
You are responsible for shipping costs related to exchanges, except in cases where the exchange is due to our error or a defective product.

4. Defective or Incorrect Items

4.1 Reporting Issues
If you receive a defective or incorrect item, please contact our customer service team immediately at [E-mail:info@lamechmart.com] or [WhatApp: +86 136 5390 4141]. We will provide instructions for returning the item and arrange for a replacement or full refund.

5. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at:

Company Name:  XINXIANG LINGANG MECHANICAL EQUIPMENT CO.,LTD
WhatApp: +86 136 5390 4141
Email Address: info@lamechmart.com

 

Need help

Contact us at info@lamechmart.com for questions related to refunds and returns.